Category: Employee Experience

Three Key Lessons We Learned From Building A New SaaS Product

In 2017, we did a lot of listening. We heard from our customers that their marketing teams were being asked to do more with less, that they were frustrated with the hurdles involved in collaborating with other departments within their organization and that they were looking for tools that not only helped them manage their …

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Why 2018 Is The Year Of Employee Experience

For the last several years, Customer Experience (CX) has been top of mind for B2C (and, increasingly, B2B) marketers, with smart companies devoting time and energy to deeply understanding how to optimize each engagement a potential buyer has with their brand and create a seamless experience from first touch to last that exceeds expectations. Those …

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What Do Your Employees Really Want? Get Ready To Read Their Minds

Depending on the size of your company, replacing a single employee can cost tens of thousands of dollars, according to a CAP study. While employees leave for a variety of different reasons, it usually has something to do with the organization failing to meet their needs. The key to being a successful manager who retains …

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How To Improve Collaboration Between Introverts And Extroverts

Most workplace teams have a mix of introverts and extroverts who must collaborate to reach common goals. While both personality types are valuable to a team, the work style differences between introverts and extroverts can sometimes prove challenging for a team leader to balance. Introverts An introvert is someone who needs a quiet space and …

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